Beacon Hospice Services Standards
- We will regard each team member and our patients professionally and respectfully.
- We place patients and families as our primary focus.
- We listen to the needs of the patient as we develop and initiate the Plan of Care.
- We admit patients with a physician's order within four hours, twenty-four hours a day, seven days a week.
- We contact patients every day, by visit or phone call.
- We assess our patients for pain and symptoms at every visit by every discipline.
- We resolve complaints within twenty-four hours.
- We respond to patients' calls within fifteen minutes.
- We contact the primary physician at least every week.
- We provide on-going support to families after the patient's death.
Beacon Hospice MA, Hospice RI, Hospice CT, Hospice NH, Hospice ME.