BEACON HOSPICE PHILOSOPHY

Beacon Hospice is a Medicare, Medicaid and CHAP certified program providing superior end-of-life care services. Founded in 1995 to better serve the needs of the terminally ill patients, Beacon Hospice believes in "quality in living." Driven by patients' choices and the manner in which they wish to live out their lives, we're striving to establish the highest standard in hospice care.

Beacon Hospice recognizes, enhances and supports staff within its capabilities and recognizes that our employees are the organization's greatest asset in providing quality hospice care to the patients, their families and the community.  

SERVICE STANDARDS

1. We will regard each team member and our patients professionally and respectfully.
2. We place patients and families as our primary focus.
3. We listen to the needs of the patient as we develop and initiate the Plan of Care.
4. We admit patients with a physician's order within four hours, twenty-four hours a day, seven days a week.
5. We contact patients everyday, by visit or phone call.
6. We assess our patients for pain and symptoms at every visit by every discipline.
7. We resolve complaints within twenty-four hours.
8. We respond to patients' calls within fifteen minutes.
9. We contact the primary physician at least every week.
10. We provide on-going support to families after the patient's death.